St. Joseph's/Candler Saves more than 50% in training time with MedPower during Expanse 2.2 Upgrade
The Challenge
St. Joseph's/Candler faced the challenge of upgrading their Electronic Health Record (EHR) system from MEDITECH Expanse 2.1 to version 2.2. With only 30 days to launch, training over 2,000 physicians, nurses, and clinicians on the new features and functionalities was a major challenge. Traditional classroom training would have been disruptive, time-consuming, and expensive.
The Solution
St. Joseph’s/Candler partnered with MedPower, MEDITECH’s exclusive eLearning partner, to deliver a comprehensive online learning program for the upgrade. MedPower's solution included:
Focused on New Features
PCS upgrade courses concentrated only on new functionalities and changes introduced in version 2.2, minimizing redundancy for experienced users.Targeted Role-Based Training
Providers, nurses, and staff received training targeted to their specific roles, utilizing more than 50 different role-based courses. This ensured each MEDITECH user only had to learn the features relevant to their daily tasks.Exclusive “QuickStart” Courses
Microlearning-based courses offered busy Physicians and Nurses a more focused and accelerated learning option to get them up and running fast. QuickStart courses helped to increase engagement and promote satisfaction with the 2.2 upgrade.Best-Practice Training
As MEDITECH's exclusive eLearning partner, MedPower has unparalleled access to the latest system information and training resources. This ensures courses are accurate, up-to-date, and aligned with MEDITECH best practices.
The Results
By working closely together, MedPower and St. Joseph’s/Candler successfully trained over 2,000 Physicians, Nurses, Therapists, and other Clinicians, all within the first 30 days. This remarkable achievement delivered several key benefits, including:
Over 50% Reduction in Training Time: Compared to traditional classroom training, the online program saved St. Joseph’s/Candler a significant amount of time and resources. Nurses could learn at their own pace, eliminating the need for scheduling large group sessions.
Increased Nurse Satisfaction
Learner feedback on the training was very positive. The implementation team received comments from the nursing staff that they appreciated the flexibility, convenience, and targeted content.Smooth Transition to New System
The success of the online training allowed for a smooth transition to the upgraded MEDITECH Expanse system, minimizing disruption to patient care.High Satisfaction
92% of Nurses indicated that MedPower training met all their immediate needs, while Providers felt they knew how to complete common tasks in Expanse
”We migrated from 2.1 to 2.2, using MedPower for all of our ED providers and clinicians, Acute Providers as well as our advanced Clinicals. The training was painless and to be honest, there is no way we could have trained our users in time to meet our go live date. The training content exceeded anything we could have produced on our own and the eLearning modules are all self-paced. I especially liked that we were able to focus on the enhancements for some modules; or do a full-blown training for individuals that were onboarding during the process. The team expedited our implementation; we were live in less than a month.”
- Beverly Sanders,
Director, Applications Information Technology
St. Joseph's/Candler
St. Joseph's/Candler MedPower provider survey
Key Takeaways:
This case study highlights the benefits of using MedPower's online learning for MEDITECH software upgrades and user onboarding. During their launch, St. Joseph's/Candler achieved:
● Significant time savings: Up and running in 30 days
● Improved training efficiency: 50% reduction in training time
● Standardized education: MEDITECH best practices throughout
● Increased satisfaction: High survey scores from Nurses and Providers
● “Painless” transition: Smooth migration to 2.2
Considering a MEDITECH Upgrade?
If your hospital is planning a MEDITECH Expanse upgrade, MedPower's online learning solutions can help ensure a smooth and successful transition. Contact MedPower today to learn more about our comprehensive 2.2 training programs.